Problem Solving Assignment

Problem Solving Assignment

Activity Context

This discussion helps you develop the skills to master the following course competency:

Apply frameworks and theoretical concepts to systematically analyze business issues.

Revisit the MBA6004 Course Alignment Map, linked in the Resources, to review how all activities assist you in achieving the course competencies and overall program outcomes. This discussion will aid you in developing a consistent approach to case study analysis, including determining what information is needed and assessing the needed information.

Activity Instructions

Apply Chaffee’s problem-solving approach on page 78 of Thinking Critically to the following situation. Use this approach to analyze the situation below, and then post your analysis of approximately four paragraphs:

Your company manufactures components for a major computer manufacturer. Your products have had some persistent quality issues. The components are items such as on-off switches and other servo-mechanisms that fail before they should. The problem is becoming quite serious and your main customer has threatened to go to another vendor if you cannot fix the problem. Step by step, what do you do to solve the problem? Be specific and explain why you take each step.

If you are not certain about what makes a good discussion posting, view the media piece Improving Discussion Posting: Effective Communication (linked in the Resources), which shows learners applying critical thinking skills to discussion posts and responses.

Response Guidelines

Respond to the posts of at least two peers. You all used the same problem-solving approach. Did you come up with the same analysis as your peers? What was the same? What was different? How do you account for those differences?